Baylor College of Medicine (BCM) users who are working at Texas Children's (TCH), or the Veterans Administration (VA) hospitals, when accessing TMC Library resources at the hospitals, will need to use the BCM Virtual Private Network (VPN).
From BCM IT department:
Use Cisco AnyConnect to VPN into Baylor’s network and select the profile name ERC (Educational Resource Center); IT has set up to explicitly allow access to library resources.
Connect to the Citrix mainframe at https://myapps.bcm.edu.
If you are still unable to access any of the resources, please call the BCM helpdesk at 713-798-8737 or open a support ticket through https://it.bcm.edu