Q. Why is the TMC Library cancelling Refworks?

The TMC Library ended our subscription to RefWorks to focus on open products for students, faculty, and staff. Learning and using an open citation manager like Zotero or Mendeley is a good lifelong learning goal which will support future research projects. Get started and learn more about Zotero and Mendeley. 

Users who want to switch to an individual RefWorks account should contact RefWorks.

Or, for technical assistance exporting your RefWorks files to another citation management tool, please contact RefWorks support staff:

• Email:  support@refworks.com.
• RefWorks submit a case form

• Telephone:
  • United States & Canada (toll free): +1 800 889 3358
  • Outside North America: +800 4997 4111 or +1 734 707 2513
  • Refworks Support staff are usually available during the business week (M-F)  08:30 - 17:00 in the US Eastern time zone, depending on staff availability.  Hours may change without notice.